Obstruction - Dark Patterns

Obstruction

What's obstruction? When users try to accomplish something, they encounter unnecessary obstacles or roadblocks that make it difficult to get what they need.

Amazon: How to cancel Audible subscription?

The process follow some of the classic patterns out of dark patterns book designed to complicate the process.

StubHub: Dark patterns in event ticket sales

In August 2024, the Washington, D.C. attorney general filed a lawsuit accusing StubHub of deceptive practices.